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Quality Policy
Most of our customers are companies of high productive importance, for whom ALMOVI imports, markets and assists in cargo handling equipment from prestigious international brands, guaranteeing them high efficiency and reliability, so our mission is to make available on the market equipment for handling loads and lifting quality people, in a continuous and efficient way.
ALMOVI intends to be a reference company in the cargo handling equipment market due to its flexibility, advice, quality of products and services sold and guarantee of services provided to its Customers.
Thus, we substantiate this Quality Policy through the continuous improvement of the Quality Management System, where suppliers are partners in the business and employees are the basis of all development in constant search for total customer satisfaction.
VALUES
Our way of being in the company and in the market are the main elements that differentiate us from the competition. Therefore, we are guided by the following values:
1. Customers for us come first, so:
• We are concerned with knowing your needs and expectations in order to immediately respond to them;
• We have a certified Quality system, which recognizes the quality of our services;
2. We can only put the Customer first because we have a team of dedicated professionals, for that:
• We work in a team where respect and ease of communication is the basis for good customer service and an excellent work environment;
• Dynamism and professional competence guarantee not only the company's evolution, but also our own evolution;
3. Quality for us means the best customer service at the lowest cost, for that:
• We always try to do well the first time;
• We fight waste and inefficiency.